← Customer 28574383

Invoice #3061

Date: Apr 5, 2023 Due: May 11, 2023 Paid
Item Qty Price Total
Ticket Work: Artichoke Support - Peet Mon 01-30-23 AM Host Teams meeting to discuss Zootown Arts Community Center IT clean up. Key takeaways: Migrate existing consumer google accounts to M365. Unwind all DreamHost dependancies and emails address/account forwarding schemes. Migrate existing shared data to Sharepoint Online. Revisit fully managing ZACC IT after migration. from Ticket # 22695, Subject Meeting Request RE Concerning Tech Issue 1.25 $225.00
Ticket Work: Artichoke Support - Peet Tue 03-21-23 Finalize 1Password Settings for ZACC vault. Use provided TechSoup credentials to authorize [email protected] as an agent for ZACC. Use DreamHost credentials to create "[email protected]" email. Begin process of creating M365 Non-Profit Tenant and discover "zootownarts.onmicrosoft.com" already exists. Attempt to discern possible login accounts from existing ZACC emails. Open ticket with TechSoup. Update Heather and plan to contact TechSoup customer service before 12PM PST on 23/03/22. from Ticket # 22954, Subject Next steps 1 $225.00
Ticket Work: Artichoke Support - Peet Wed 03-22-23 Contact TechSoup technical support and verify that "zootownarts.onmicrosoft.com" M365 Tenant is associated with the ZAAC TechSoup account and is verified as NonProfit. Learn [email protected] is the associated address. Attempt login with [email protected]. Reset, [email protected] password using [email protected] address for recovery. Create new Global Admins and associate Tenants with Peet, Inc. Microsoft partner account. Remove any existing kia account. Forceable initiate admin takeover for a second M365 Tenant that Kia had created at "zootownartsorg.onmicrosoft.com" and added zootownarts.org to as a domain. Create new Global Admins. Remove any Kia account. Remove zootownarts.org from "zootownartsorg.onmicrosoft.com". Add zootownarts.org to Non-Profit tenant. Verify domain ownership. Add all required DNS records (except SPF and MX) to zootownarts.org. Deliver free Microsoft 365 Business Premium Licenses via Peet, Inc. reseller. License [email protected]. Investigate existing users, email accounts and forwards. Create spreadsheet of existing information. Request full accounting of existing staff. Enable DKIM for zootownarts.org in Exchange Online. Create DKIM DNS for zootownarts.org. from Ticket # 22954, Subject Next steps 4.5 $225.00
Ticket Work: Artichoke Support - Peet Wed 03-22-23 Investigate Google Workspace for Nonprofit. Discover existing ZACC Google Workspace tenant. Request Admin access for "[email protected]" account to be a tenant administrator. Request additional info/credentials from Heather. from Ticket # 22954, Subject Next steps 0.5 $225.00
Ticket Work: Artichoke Support - Peet Tue 04-04-23 Recap status. Resend request Google For Nonprofit access. Request required user info.Relay the need for a decision on how to handle generic email addresses, M365 Groups, Shared Mailboxes, other. Request list of credintials for existing Google consumer accounts: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]. Request Firespring admin access. 0.5 $225.00
Ticket Work: Artichoke Support - Peet Wed 04-05-23 09:20 AM - Wed 04-05-23 10:35 AM Build Google Workspace for NonProfits and configured your (yet to be created) users to have access to the free Google Workspace for NonProfit Subscription ... with Gmail disabled, of course. This is mostly to ensure that your google workspace is built and configured for anything you may want to do in the future ant that when employees of the ZACC attempt to do something with Google services that it can be done with and under the knowledge and ownership of the ZACC ... e.g. no consumer Google accounts for ZACC business operations. All @zootownarts.org accounts on google workspace will authenticate via their M365 accounts, so there won't be issues with multiple passwords for multiple accounts.This is the last step of pre-provisioning I can do without direct input from ZACC Ticket # 22954, Subject Next steps 1.25 $225.00
Subtotal $2,025.00
Total $2,025.00